Lumeview Support & Service Center

Ensuring seamless operation and customer satisfaction with expert technical support, system maintenance, and warranty solutions.

Dedicated After-Sales Support

At LumeView, we go beyond just delivering high-quality products—we ensure long-term reliability with our expert support team.

As a manufacturer, we ensure original components, custom solutions, and fast issue resolution.

Our skilled team provides professional support, troubleshooting, and maintenance.

From delivery to deployment, we guide you through every step for a seamless experience.

We offer routine servicing, on-site inspections, and fast repair services to minimize downtime.

Direct from our factory, ensuring longevity and optimal performance.

Quick diagnostics and expert guidance whenever and wherever you need it.

Keep your systems running smoothly with the latest features and operational training.

Flexible service packages to ensure long-term protection for your investment.

Our expert support team is available Monday to Friday (13:00 - 20:00 China Time) to assist with your technical queries.

400 829 0998 - 901

Hamza.az@lumeview.com

Expert guidance on system operations, configurations, and troubleshooting.

Response Time: Within 1 hour

Experts log into your system to analyze and repair faults.

Urgent: 1h | Non-Urgent: 2h

Regular system checks to ensure stability and performance.

Response Time: Within 2 hours

Fault Level	Description	Response Time
Level 1	Complete system failure	4 hours
Level 2	Major performance issues	8 hours
Level 3	Partial system failure	24 hours
Level 4	Minor software/hardware issues	48+ hours

For assistance, contact us anytime during support hours.